Monitor 100% of calls without manual listening
Rikkicom AI analyzes every call, scores quality and shows where you lose customers — in seconds.
Complete communication control boosts sales growth
Add an AI assistant that analyzes every interaction and gives precise data to improve KPIs.
How Rikkicom AI helps your company
Modern AI automates routine tasks and delivers accurate communication insights for better decisions.
Coaches your team
AI helps agents follow standards and continuously improve how they talk with customers.
Monitors service quality
24/7 visibility into every conversation—even when supervisors are offline.
Gives personal tips
Actionable recommendations per manager based on real calls—no guesswork.
Transparent analytics
Objective scores and a full view of every interaction.
Which teams need AI—and why
Today AI is an edge. Tomorrow it is a must. Empower your teams now.
Sales
Improve talk tracks, enforce scripts and lift conversion to closed deals.
Support
Monitor service quality and resolution speed for every ticket.
Marketing
See which campaigns bring quality leads from real phone conversations.
These companies already talk to customers via Rikkicom
Try all Rikkicom products free for 14 days
No prepayment. No commitment. Go live in ~5 minutes.
Deep analysis of every call
Transcripts, short summaries, sentiment—dozens of metrics in seconds.
Configure AI your way
Profiles for teams and agents. Toggle features with one click.
No language barriers
50+ languages with optional English translation.
Save time and cost
Less manual QA for leaders—more focus on strategy.
AI features for conversation intelligence
Deep analysis of every dialogue—understand customers and coach agents better.
Content & structure
Topics, key moments and structure of each call.
Emotion & coaching
Measure mood and get next-step recommendations.
AI for communication standards
Rikkicom AI checks compliance and highlights conversations that need review.
Language standards
Catch toxic language, fillers and mandatory phrases.
Quality scoring
Surface mistakes and strengths to grow the team.
Profiles for every department
Flexible profiles that adapt to your workflows.
Custom profiles per team
AI profiles tuned to different business goals.
Multi-country rollout
Separate profiles per region or language.
Skill levels
Templates for juniors and seniors to track growth.
Multi-team orgs
Quality rules tailored to sales, support, retention and more.
Simple setup for analytics tailored to you
Flexible rules, glossary and integrations. Pick which calls to analyze and see insights in your call journal.
- Profiles per department and scenario
- Business glossary: products, brands, terms
- Webhook CRM integration in a few clicks
- Transparent quality scoring rules
AI analytics adapts to your business
Real customer wins: better CX and stronger sales.
Quality control across bank sales teams
- AI summarizes every call with key negotiation points.
- Suggests follow-ups based on agreements on the line.
- CRM webhook attaches data to deals automatically.
- Not enough QA staff for ~1 200 calls per day.
- Manual sampling missed issues and hurt conversion.
Connect voice analytics to your CRM
Webhook sync pushes call insights straight into CRM records.
Frequently asked questions
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Still unsure? Let's talk
We'll demo the platform and map AI wins for your workflows.
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