A solution for every level of your team
Each role gets exactly the data they need to make decisions.
New hires
- Learn from the team's best calls
- Reach team level twice as fast
Managers
- Get coaching tips after every call
- Notes and next steps — generated automatically
- Grow independently without waiting for feedback
Team leads
- Monitor 100% of calls in real time without listening in
- Influence deals while they're still open
- See who on the team needs help
- Make decisions based on data, not gut feeling
Business owners / C-Level
- See real growth opportunities across departments
- ROI from analytics measured in weeks
- Increase profit based on real data
- Spot weaknesses at every level of the business
From call to decision — in seconds
The system automatically processes every conversation and turns it into structured data for management.
Transcription
Recognizes speech with 97%+ accuracy and automatically converts audio to text right after the call.
Criteria-based scoring
Each department sets its own criteria. The system checks compliance with every script or standard item.
Analysis and coaching
Managers see a brief call summary, what they missed, and specific recommendations for improvement.
Analytics for leaders
Real-time dashboard: ratings, trends, department weak spots — no manual listening required.
Everything you need for call quality control
The platform is built for real-world sales teams, contact centers, and support teams.
Automatic transcription
Accurate speech recognition, speaker diarization, support for different accents and industry terminology.
Flexible scoring criteria
Each department configures its own checklists. From simple scripts to complex multi-step standards.
Call summary in seconds
The system captures the essentials: what was discussed, what was agreed, and what to do next.
Personalized recommendations
Managers see specifics like: “Did not offer an upsell” or “Did not clarify deal timeline.”
Dashboard for leaders
Real time, manager ratings, weekly trends. See the full picture — without the time drain.
Integration with your PBX and CRM
Connects to popular phone platforms. Data flows into the system automatically.
A solution for different teams
Which teams need AI — and why
Sales department
Sales
Improve scripts, standardize talk tracks, and boost deal conversion.
- Analysis of successful and failed calls
- Script adherence at every step
- Coaching new managers with real examples
- Automatic deal summary in CRM
Support department
Support
Control quality and speed of customer issue resolution.
- 100% of calls under QA with no manual work
- Objective operator ratings
- Instant detection of toxic conversations
- Automated reports for outsourcing clients
Marketing department
Marketing
Discover which leads and campaigns deliver results based on real calls.
- Analysis of top lead sources
- Customer pain points and objections for content
- Message alignment with real customer needs
- Data to improve ad scripts
Companies that have already changed how they monitor calls
I used to spend 3 hours a week — and even that was a scramble to listen to a sample of calls. Now I review reports once a week and have a complete picture of the entire department.
Managers keep thanking us — the system gives clear recommendations, logs next steps, and writes call summaries. We hit our targets on the 20th of the month — with zero extra training.
We finally have data, not gut feelings. We saw that 60% of customers dropped off at the same step — we added a preferential terms offer to the script and drop-offs fell to 15%. Isn't that something?
Your calls are already happening.
Can you see them?
Leave a request — we'll show how Speech Analytics works for your department. No fluff, a focused demo.
Demo takes 5 to 10 minutes
Our fastest service setup took 10 minutes